In almost every story, he holds absolutely nothing back, getting into all the nitty gritty details that hard-core basketball fans crave, some of which are about as juicy as they come.

-The chapter "the customer isn’t always right," where he discusses Ben Gordon’s agent reselection process, which Falk lost out on after being too blunt, telling him that "you need me to help you a lot more than I need you to let me help you."